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Refund Policy

At IGNYT Fitness, we strive to provide our clients with the best possible experience. We understand that sometimes circumstances may change, and you may need to request a refund. Please carefully review our refund policy below:

Monthly Group PT sessions and Classes:

Unused monthly group PT and classes are non-refundable as they are part of your monthly payment plan.

Mistaken Purchases:

If you have mistakenly made a purchase and have not attended any classes, you may be eligible for a refund.

To request a refund for a mistaken purchase, please contact our customer support team at info@ignytfitness.com within 7 days of the purchase date.

Double Bookings:

If you have accidentally double-booked a class on the same slot, we will credit the double-booked class back to your account.

The credited class can be used for future bookings.

Refund Process:

All approved refunds will be processed to the original payment method used for the purchase.

Please allow up to 7-10 business days for the refund to appear on your statement.

Contact Us:

If you have any questions or concerns regarding our refund policy or need assistance with a refund request, please contact our customer support team at info@ignytfitness.com.

Please note that this refund policy is subject to change at the discretion of IGNYT Fitness. We reserve the right to modify or update this policy at any time without prior notice.

By purchasing classes or memberships at IGNYT Fitness, you acknowledge and agree to the terms and conditions outlined in this refund policy.

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